ABB Launches New App Powering Rapid, Remote Tech Support

Dec. 5, 2022

ABB, a global leader in technology, announces the launch of ABB Ability™ Mobile Connect for drives. This cloud-based software service, accessible through the ABB Drivetune mobile app, enables ABB Drives partners to easily commission and troubleshoot local drives remotely. Mobile Connect features live chat and end user-controlled access that can be used to pull backup files, change parameters, capture site and installation images, and send voice and text messages.

Mobile Connect minimizes downtime, delivering efficient and effective support by granting ABB partners instant access to all the data necessary to provide quick and convenient resolutions for online end-user issues both remotely and in cases requiring an on-site visit.

Learn more about ABB Ability™ Mobile Connect for drives and its remote service applications by visiting ABB.

Sponsored Recommendations

Put the Plant Floor in Your Pocket with Ignition Perspective

Build mobile-responsive HTML applications that run natively on any screen.

Ignition: Industrial-Strength System Security and Stability

Ignition is built on a solid, unified architecture and proven, industrial-grade security technology, which is why industrial organizations all over the world have been trusting...

Iron Foundry Gains Competitive Edge & Increases Efficiency with Innovative Technology

With help from Artek, Ferroloy implemented Ignition to digitally transform their disconnected foundry through efficient data collection and analysis while integrating the new ...

Empowering Data Center Growth: Leveraging Ignition for Scalability and Efficiency

Data center growth has exploded over the past decade. Initially driven by organizations moving their computer assets to the cloud, this trend has only accelerated. With the rise...